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Frequently asked questions
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A guide to Khrija
What is Khrija.ma?
Khrija.ma helps you find people in your city to go out with: football, coffee, hikes, study sessions, concerts and more. Someone starts a plan (a Khrija), others ask to join, and you meet up.
What is a Khrija?
A Khrija is a plan: an activity, an area, a time and a group size. The host picks who joins. The exact meeting point is only shared with the people the host accepts.
What are Explore and Chat?
Explore shows the plans, meetups and people in your city, live. Chat holds your direct messages and the group chat of every plan you are in.
How do I join a plan?
Open a plan on Explore and tap "Ask to join". The host gets your request and answers. When you are accepted, the plan chat and the exact place open for you.
How do I start my own plan?
Tap "Start a Khrija", pick an activity, the area, a time and how many people. People in your city hear about it, and you choose who comes.
What are events?
Events are concerts, festivals and big nights out, posted by Khrija.ma or by trusted Event Mavens. Some have tickets in the app, scanned at the door.
What is Khrija Plus?
Khrija Plus is an optional subscription with extras: seeing everyone in your city, search filters, early event tickets, friends-only plans and more. Hosting, joining and safety tools stay free.
What is the Ideas board?
A place to suggest what Khrija should do next. Verified members can post ideas, like the ones they love and leave one comment per idea. The most liked ideas come first, and we read and reply.
Troubleshooting
I did not get my code by email.
Check your spam folder and wait a minute. You can ask for a new code from the same page. Still nothing? Make sure the email address is right, or contact us.
My sign-up said something went wrong.
Try signing up again with the same email and password: if your account was already created, you go straight in. Otherwise, log in with the password you chose.
I cannot sign in with Google or Discord.
Try once more, and allow pop-ups and cookies for khrija.ma. If it keeps failing, write to us with the time it happened and we will fix it.
My photo will not upload.
Check your connection and try again: photos are made smaller on your phone before they are sent. For your profile photo, pick one where your face is clear.
I do not get notifications.
Open Settings → Notifications: check the switches, and turn on phone notifications for this device. On iPhone, add Khrija to your Home Screen first.
The face check did not work.
Try again with good light on your face, the phone at eye level and nothing covering your face. Make sure your profile photo clearly shows you.
Security & privacy
Who can see my profile?
Members can see your first name, photos, city and what you choose to share. Your birthday, email and exact location are never shown.
Is my face saved when I verify?
No. The face check runs on your phone and compares you with your profile photo. Khrija only keeps the result: verified, and the date.
How do I change my pronouns or profile?
Open Settings → Profile. Pronouns come from a fixed list, and every "More about you" answer is optional.
How do I delete my account?
Open Settings → Security and ask to close your account. The team confirms and removes your data, as described in the Privacy Policy.
How do I keep my account safe?
Use a strong password you do not use elsewhere, turn on two-step sign-in in Settings → Security, and never share your codes with anyone.
Safety & reporting
How do I stay safe when meeting people?
Meet in public places, tell a friend where you are going, keep your own way home, and use "Share with someone you trust" on the plan page.
What does the Verified badge mean?
It means the person matched their profile photo in a live face check. It is a good sign, not a guarantee: trust your instincts and leave if something feels off.
How do I report someone or something?
You can report profiles, photos, plans, events and messages. Use "Report" on a profile, in a message menu, under a photo or on an event page. Reports are private.
What happens after I report?
The team reviews every report. The person is never told who reported them. Depending on what happened, content can be removed and accounts suspended.
I am in danger right now.
Call the police on 19 (112 from a mobile) first. Then report it on Khrija so the team can act.
Still need help?